Trusted Pediatric Dentist in Los Angeles, CA

Patients & Parents Come First!

At HILA ROBBINS, DMD, INC., we are dedicated to providing exceptional, individualized dental care for children in a warm and welcoming environment. As a leading pediatric dentist in Los Angeles, CA, following a biologically driven, integrative, multi-disciplinary approach, Dr. Hila Robbins and her compassionate team prioritize the needs of each patient, ensuring that children and their families receive the attention they deserve. Dr. Robbins and her team take extra time to explain each patient’s unique case, treatment plans, and follow-up instructions, and demonstrate at-home oral care practices. Our goal is to build lasting relationships with families and be a trusted resource for their children’s dental health.

Security of Patient Information

Protecting patient privacy is one of our top priorities. Our office adheres to the Standards for Privacy of Individually Identifiable Health Information (“Privacy Rule”) established by the U.S. Department of Health and Human Services under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). This means that as your child’s pediatric dentist, we are committed to safeguarding protected health information through strict privacy protocols. All staff members have signed a Non-Disclosure Agreement to ensure your family’s privacy is never compromised.

To provide secure communication, we utilize advanced systems for email and text messaging. Our electronic communications platforms feature password-protected accounts for patients and automatic, 128-bit encryption for electronic data transfer. With these measures, you can rest assured that your information remains confidential and secure.

Convenient Appointment Scheduling

We understand the challenges of balancing family schedules. As a dedicated pediatric dentist, Dr. Robbins ensures appointments are thoughtfully scheduled, with expanded hours to meet your child’s needs while accommodating your family’s calendar. We consider factors such as your child’s school hours, energy levels, and the type of dental procedure required. Early morning appointments are often ideal for younger children and certain types of procedures.

Whether it’s a routine check-up, an initial visit, or an operative procedure, we strive to offer convenient appointment times. We also make special accommodations for emergencies and understand that unforeseen situations arise. Your child’s comfort and care are always our primary concerns.

Emergency Dental Care When You Need It Most

Dental emergencies can happen when you least expect them. If your child experiences an accident, dental injury, or symptoms such as swelling, pain, bleeding, or trouble chewing and speaking, contact our office at (310) 552-4864 immediately. Our team is trained to provide guidance over the phone, recommend emergency visits, or refer you to a pediatric oral health specialist when necessary.

Should an emergency occur outside of regular office hours, you can call our main number to receive recorded instructions on how to reach Dr. Robbins or the on-call pediatric dentist. In cases of severe injury or life-threatening emergencies, always call 911 or visit the nearest emergency care facility. Prompt care is essential, and we are here to help guide you through the process.

Fee-for-Service and Insurance Reimbursement

Our practice operates on a fee-for-service basis to allow Dr. Robbins and her team to focus fully on patient care without the administrative burden of insurance claims. As a pediatric dentist committed to quality care, we choose not to contract with insurance providers to ensure our patients receive undivided attention.

At the end of each visit, we provide a comprehensive insurance reimbursement form (“superbill”) for you to submit to your insurance provider. This straightforward process enables you to handle claims directly and receive reimbursement, if applicable. Please note that we do not accept insurance payments sent to our office and will return such checks to the insurance carrier. It remains the patient’s responsibility to follow up on claim submissions.

Payment Options and Credit Card Surcharge Information

For your convenience, we offer several payment options, including American Express, Visa, Mastercard, Discover, debit cards, checks, cash, Apple Pay, Google Pay, and online payments. Payment is due at the time of service, even when your child is accompanied by someone other than a parent.

Please note that a 3.0% surcharge applies to credit card payments (debit cards excluded) and will appear on your receipt. This policy helps us maintain the quality of care you expect from a trusted pediatric dentist while managing transaction costs efficiently.

We understand that schedules can change, but we ask for your cooperation in providing at least 48-hour notice for appointment cancellations. This advance notice allows us to offer the time slot to another patient in need of care. Cancellations made without proper notice or missed appointments may incur a $100 fee.

To help you stay on track, we send pre-appointment text reminders and, when appropriate, follow up with phone calls. As your pediatric dentist, we aim to make scheduling easy and ensure every child receives timely dental care.

Our Commitment

Choosing the right pediatric dentist is crucial for your child’s long-term oral health. Dr. Hila Robbins combines years of expertise with a compassionate approach, ensuring each visit is positive and educational. We take the time to build relationships with our young patients, making dental care less intimidating and more enjoyable. Our entire team is dedicated to creating a warm, welcoming environment where both children and parents feel at ease.