We provide the information below to help our patients (parents and guardians) understand what to expect when making plans to visit our office.
Visiting our Office: What to Expect
As a dental practice, we operate under multiple sets of regulations and guidelines (federal, state, county, city), some of which we expect to remain more rigorous than those that apply to visitors and employees in less highly controlled, public settings, such as retail locations and restaurants.
Standard and heightened infection control practices in which we are highly trained, and for which we are well equipped and well prepared, are in place.
Please continue to follow our now familiar protocols for patient visits.
- Appointment scheduling to balance clinical need and with optimal occupancy and patient flow, and to allow the extra time for treatment room preparation
- At-home completion of patient forms prior to office visits is encouraged
- Telephone or text “check-in” from our outdoor parking lot
- Available outdoor seating area
- Screening questionnaire for COVID-19 symptoms & risk factors
- No-touch temperature scanning
- Mask wearing by office staff
- Pre-treatment handwashing for all patients in our restroom
- Available handspray sanitizer throughout office
- Patients may use separate entrance to & exit from office
- No toys, public reading material, food or drinks in reception area
- Staff practice standard and heightened infection control
- Staff wear Personal Protective Equipment (PPE)
- Extra cleaning of “high-touch” surfaces by staff
- Pre-treatment use of oral rinse disinfectants by patients, as indicated
- Filtration of office air with HEPA filters and UV light
- Avoidance, minimization or mitigation of aerosols
- We monitor the health of our staff and protect confidentially of staff health information with the same level of care that we protect patient confidentiality
Please Note: As a general rule, if patient or family members have been recently ill or directly in contact with actively ill family members, or showing active symptoms of illness (e.g., sneezing, coughing, sore throat, fever) immediately prior to appointment date or time, please call our office to re-schedule.